LockPesa is TeelPay's digital escrow service built specifically for the Kenyan market, letting buyers and sellers transact with confidence even when they do not know or trust each other yet.

Is LockPesa only for large transactions? No, LockPesa escrow can be used for both small everyday sales and large, high-value deals.

How long does it take to release funds? Funds are released as soon as the buyer confirms the transaction is complete, or once any dispute has been resolved.

Does LockPesa charge a fee? Like most escrow services, a small service fee applies to cover the cost of holding and managing the funds securely.

Can I use LockPesa for a service, not just a product? Yes, LockPesa escrow works for both goods and services, from physical products to freelance work and consulting.

Every LockPesa transaction is tracked from the moment funds are deposited to the moment they are released, giving both parties a clear record they can refer back to if a question ever comes up.

Before your next a transaction, especially with someone you are dealing with for the first time, consider running it through LockPesa. The small extra step of using escrow can save you from a costly loss.

Escrow is not a new invention, it has protected large real estate and business deals for decades in many countries, handled by lawyers and banks. What LockPesa has done differently is bring that same protective structure down to everyday Kenyan transactions, integrating it with the mobile money habits people already use daily, and removing the legal fees that once made escrow feel out of reach for ordinary buyers, sellers and small business owners.

It is worth remembering that escrow is not about assuming the worst of the other party, most transactions, even between strangers, complete without any issue at all. Rather, escrow is about removing the small but real chance of loss so that both sides can negotiate, agree and complete a deal with full confidence, rather than hesitation. As more Kenyans transact with people outside their immediate circle of family, friends and known business contacts, that confidence becomes increasingly valuable, whether the deal is worth a few thousand shillings or several million.